Warranty Over $80 Items
This is for a warranty on items that are over $80 in cost. This warranty is a single use item and the customer can only receive this warranty one time.
The cost is $30 which is a single use warranty and may be purchased within a year of the original purchase.
WHAT IS COVERED? Speculative Product Design LLC (“Gorilla Cases”) warrants that its products listed below (the “Product” or the “Products”)
- Lifetime Limited Warranty Period: Lifetime of product
- Phone Cases over $80
- One Year Limited Warranty Period: One (1) Year from original purchase date
- All Gorilla Cases Products for electronic mobile devices unless otherwise stated.
WHO IS COVERED?
This limited warranty is non-transferable and covers only the original end-user purchaser. An original or copy of a sales receipt from the original Gorilla Cases authorized retailer is required for warranty service. This limited warranty does not cover products purchased from unauthorized retailers (including, without limitation, online 3rd party sellers who sell on auction sites). Online sales auction confirmations are NOT accepted for warranty verification.
- WHAT IS NOT COVERED?
- Normal wear and tear of Product use
- Misuse, lack of care, mishandling, accident, abuse, or other abnormal use
- Use of the Product other than for its intended purpose
- Damage caused by improper or unauthorized repair or maintenance
- Product that has been modified or altered
- Any product that is not manufactured by Gorilla Cases (including, without limitation, any non-Speck product that is used in connection with the Product)
- Any Product that is not purchased from a Gorilla Cases authorized retailer
WARNING ABOUT UNAUTHORIZED SELLERS
Many resellers who sell through Amazon.com or other online sites are not authorized retailers or resellers of Gorilla Cases Products. When purchasing Gorilla Cases Products it is important to note where the product is being “shipped from and sold by” which is stated in the header of each product. Warranties are only available for Gorilla Cases Products sold by authorized sellers. Please contact Gorilla Cases directly before you make your purchase if you are uncertain if you are purchasing from an authorized retailer.
WARRANTIES ARE NON-TRANSFERRABLE. SECOND-HAND ITEMS, INCLUDING SALES FROM WEBSITES SUCH AS EBAY AND CRAIGSLIST, ARE NOT COVERED BY SPECK’S WARRANTY.
How to make a warranty claim
Warranty claims must be made directly to Gorilla Cases.
Once Gorilla Cases receives your Product, Gorilla Cases will evaluate your claim (typically within 7-10 business days) to determine whether the returned Product is covered by the applicable limited warranty. If Gorilla Cases determines that there is a warranted defect in the Product, Gorilla Cases will, in its sole option, remedy the defect as set forth below. Gorilla Cases is not liable for Products that are damaged or lost in transit to Speck. We recommend that you ship your returned products to Gorilla Cases via a traceable shipment method. You are responsible for customs fees, including, but not limited to, taxes, duties and brokerage.
All Products returned to Gorilla Cases will be subject to review for authenticity. Products determined to be counterfeit will be confiscated and turned over to Gorilla Cases legal department for action. Counterfeit cases will not be returned and consumers should seek restitution from their original place of purchase.
Sole And Exclusive Remedy
Your sole and exclusive remedy for a breach of this limited warranty, and Gorilla Cases sole and entire liability is, at Gorilla Cases option, to repair or replace the defective Product. If the Product was purchased directly from our on-line store, you may request a refund for the purchase price of the defective Product if your claim is submitted within 30 days of the purchase date. Repair or replacement (including parts and labor and shipping costs) shall be made at Gorilla Cases expense. Gorilla Cases reserves the right to send you a replacement Product that is the same or of a similar style or a substitute equivalent that may not be of like kind (depending on availability). Replacement Products will be furnished only on an exchange basis. Replacement Products are warranted (as specified above) for the remainder of the original applicable Product Limited Warranty Period.
Except as expressly set forth above in the applicable limited warranty, Gorilla Cases disclaims all other express or implied warranties to the extent permitted by law and specifically disclaims and excludes all implied warranties, including, without limitation, the implied warranties of non-infringement of third party rights, merchantability and fitness for a particular purpose. If such disclaimer of any implied warranty is not permitted by law, the duration of any such implied warranties is limited to the duration’s of the applicable warranties set forth in this limited warranty.
We also offer a lifetime warranty which cost $200 this means that you can get a new case up to 2 times a year for the next 5 years.